Returns

At Simply Sheepskin, we understand that sometimes things don’t go as planned. That’s why we offer a hassle-free returns policy to ensure your satisfaction with every purchase.

Here’s what you need to know:

30-Day Returns:

• We accept returns within 30 days of the delivery date. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

Unused and in Original Condition:

• To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

How to Initiate a Return:

• To initiate a return, please contact our dedicated customer service team with your order number and details of the item(s) you wish to return. We will provide you with a returns authorisation and instructions on how to proceed.

Return Shipping:

• You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Refunds:

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain number of days.

We strive to make the returns process as smooth as possible for our valued customers. If you have any questions or concerns about our returns policy, please don’t hesitate to contact us.